{"id":1169,"date":"2020-01-13T09:32:21","date_gmt":"2020-01-13T08:32:21","guid":{"rendered":"https:\/\/perfact-group.com\/?post_type=sector&#038;p=1169"},"modified":"2026-06-05T10:27:07","modified_gmt":"2026-06-05T08:27:07","slug":"healthcare","status":"publish","type":"sector","link":"https:\/\/perfact-group.com\/en\/sectors\/healthcare\/","title":{"rendered":"Healthcare"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_image=&#8221;15385&#8243; bg_position=&#8221;right center&#8221; background_image_loading=&#8221;default&#8221; bg_repeat=&#8221;no-repeat&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;10%&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;10px&#8221; row_border_radius_applies=&#8221;bg&#8221; 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custom_height=&#8221;30px&#8221;][vc_column_text el_class=&#8221;fit-content label&#8221; css=&#8221;.vc_custom_1779968458422{padding-top: 5px !important;padding-right: 10px !important;padding-bottom: 5px !important;padding-left: 10px !important;background-color: #4a4a49 !important;}&#8221;]<span style=\"font-size: 20px;\">Healthcare<\/span>[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;15px&#8221;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h1&#8243; text_color=&#8221;#ffffff&#8221; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;default&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_content=&#8221;Process and cultural optimisation for hospitals and the pharmaceutical sector&#8221; font_size=&#8221;55px&#8221; font_size_tablet=&#8221;45px&#8221; font_size_phone=&#8221;40px&#8221; font_line_height=&#8221;1.2&#8243;][\/split_line_heading][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; 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row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/6&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner top_padding_desktop=&#8221;30px&#8221; bottom_padding_desktop=&#8221;30px&#8221; left_padding_desktop=&#8221;30px&#8221; right_padding_desktop=&#8221;30px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#f4f5f5&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; el_class=&#8221;right-spacing mobile-spacing&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;5\/6&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;advanced&#8221; gradient_type=&#8221;default&#8221;][vc_column_text]\n<p class=\"p1\"><strong>In the healthcare sector, processes literally make all the difference when it comes to patient safety and satisfaction. Perfact helps hospitals, clinics and pharmaceutical companies to optimise care pathways, reduce waiting times and develop talent \u2014 using proven Lean Six Sigma methodologies tailored to the healthcare sector.<\/strong><br \/>\n<strong>We understand that healthcare is not a factory. Our approach starts with the patient and the healthcare professional \u2014 not with the method. Through our Human Development approach, we strengthen leadership, ownership and behavioural change in the workplace. In this way, we ensure that improvements are not only designed, but are also sustainably supported and embedded within the organisation.<\/strong><\/p>\n[\/vc_column_text][nectar_btn size=&#8221;medium&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; solid_text_color_override=&#8221;#000000&#8243; icon_family=&#8221;none&#8221; el_class=&#8221;button&#8221; text=&#8221;Get in touch&#8221; url=&#8221;\/contact&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_margin=&#8221;60&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;5\/6&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h2&#8243; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;default&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_content=&#8221;Lean in healthcare: different from industry&#8221;][\/split_line_heading][vc_column_text]The principles of Lean are universal \u2014 but applying them in the healthcare sector requires a different approach. Patients are not products, healthcare professionals are not operators, and change only works if staff want it themselves.<\/p>\n<p>Perfact combines Lean expertise with Human Development: we not only guide the process improvement journey but also the cultural change required to ensure lasting results. Our NOBCO-certified coaches support team leaders and managers in leading change.[\/vc_column_text][vc_column_text]<strong>What we do in Healthcare<\/strong><\/p>\n<ul>\n<li>Patient flow optimisation: reducing waiting times in A&#038;E, outpatient clinics and operating theatres<\/li>\n<li>Lean Six Sigma for healthcare processes: care pathway optimisation and process standardisation<\/li>\n<li>Lean inventory management and logistics in hospitals (kanban, two-bin system)<\/li>\n<li>GMP compliance programmes and quality improvement in the pharmaceutical industry<\/li>\n<li>Team coaching, leadership development and change management for healthcare teams (Human Development)<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; 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scene_position=&#8221;center&#8221; top_margin=&#8221;60&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h2&#8243; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;default&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_content=&#8221;Common challenges in this sector&#8221;][\/split_line_heading][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; el_class=&#8221;sector-border-box&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h3&#8243; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;default&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_content=&#8221;Waiting times are on the political agenda, but the root causes run deep&#8221; font_size=&#8221;24px&#8221; font_size_tablet=&#8221;22px&#8221; font_size_phone=&#8221;22px&#8221;][\/split_line_heading][vc_column_text]Long waiting times at outpatient clinics, A&#038;E or in operating theatres are rarely caused by staff shortages alone. They are the result of a build-up of minor inefficiencies in patient flow: slow diagnostic procedures, poor scheduling and unnecessary tasks that keep healthcare professionals away from patients.[\/vc_column_text][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; el_class=&#8221;sector-border-box&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h3&#8243; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;default&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_content=&#8221;Healthcare staff spend too much time on non-patient-related tasks&#8221; font_size=&#8221;24px&#8221; font_size_tablet=&#8221;22px&#8221; font_size_phone=&#8221;22px&#8221;][\/split_line_heading][vc_column_text]Nurses and doctors spend a significant proportion of their working hours searching for information, waiting and on administrative tasks rather than providing direct patient care. This increases the workload and reduces patient satisfaction at the same time \u2014 a double loss that can be mitigated through simple process improvements.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; el_class=&#8221;sector-border-box&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h3&#8243; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;default&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_content=&#8221;Lean initiatives are imposed from the top down and fail to be implemented&#8221; font_size=&#8221;24px&#8221; font_size_tablet=&#8221;22px&#8221; font_size_phone=&#8221;22px&#8221;][\/split_line_heading][vc_column_text]Many hospitals have previously undertaken a Lean initiative that yielded few results. The approach was too theoretical, did not focus enough on co-creation with healthcare professionals, and the improvements were not embedded in the teams\u2019 day-to-day working practices.[\/vc_column_text][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; el_class=&#8221;sector-border-box&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h3&#8243; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;default&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_content=&#8221;GMP compliance and quality improvement clash in pharmaceutical practice&#8221; font_size=&#8221;24px&#8221; font_size_tablet=&#8221;22px&#8221; font_size_phone=&#8221;22px&#8221;][\/split_line_heading][vc_column_text]In the pharmaceutical industry, the tendency to avoid change for the sake of compliance leads to a conservative approach that hinders improvement \u2014 whereas structured improvement methods are, in fact, the most demonstrably GMP-compliant way to optimise processes.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_margin=&#8221;80&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h2&#8243; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;default&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_content=&#8221;Frequently Asked Questions&#8221;][\/split_line_heading]<script type=\"application\/ld+json\">{\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"name\": \"Healthcare | Perfact Group \u2014 Lean process optimisation for hospitals\",\n    \"description\": \"Perfact helps hospitals and pharmaceutical companies to reduce waiting times, optimise patient flow and develop their teams. Lean Six Sigma with a focus on the healthcare culture.\",\n    \"url\": \"https:\/\/perfact-group.com\/en\/sectors\/healthcare\/\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"How does Lean Six Sigma reduce waiting times in hospitals?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Long waiting times are one of the biggest challenges facing the Dutch healthcare system and are under political and social pressure. Lean Six Sigma offers a proven method for reducing waiting times in a structural\u2014rather than symptomatic\u2014way. The approach: using Value Stream Mapping of the entire patient journey, we identify where value is added and where patients wait (on average, 60\u201380% of the lead time consists of waiting). We then tackle the root causes: suboptimal capacity planning, unnecessary contact points, poor handover between departments, and non-standardised working methods. International studies show that hospitals that consistently apply Lean can reduce waiting times by 20\u201340% \u2014 without deploying additional staff.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What is the difference between Lean in healthcare and Lean in industry?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"How does Lean Six Sigma fit in with GMP requirements in the pharmaceutical industry? The core principles of Lean are universal: eliminate waste, create flow, add value for the customer. However, its application differs significantly between the healthcare sector and industry. In industry, the output is physical and measurable. Standardisation is the norm and deviations can be quantified. In healthcare, the patient is the customer \u2014 with emotional, medical and personal needs that differ from person to person. Standardisation must be balanced against the variability of care needs. Furthermore, healthcare professionals are trained to act autonomously, which makes change more challenging. Perfact\u2019s approach in healthcare: a patient-centred perspective, co-creation with healthcare professionals rather than top-down implementation, extra attention to psychological safety, and coaching by our Human Development specialists to achieve sustainable behavioural change.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"How does Lean Six Sigma align with GMP requirements in the pharmaceutical industry?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"The pharmaceutical industry operates under strict GMP (Good Manufacturing Practice) regulations set by the FDA and EMA. Lean Six Sigma is not only compatible with these regulations \u2014 it enhances compliance. Six Sigma reduces variation in production processes, which directly contributes to GMP-compliant quality assurance and fewer out-of-specification (OOS) results. Lean eliminates unnecessary actions and simplifies processes, making documentation clearer and audits more manageable. In concrete terms: lower OOS rates due to more stable processes, more efficient batch release via optimised quality control procedures, lower costs of quality defects (COPQ), and higher OEE of production facilities. Perfact has Black Belt-certified consultants with combined experience in GMP environments and the process industry.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"How does Lean Six Sigma improve logistics and stock management in a hospital?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Hospitals are, in essence, also logistics organisations \u2014 with sterile materials, medicines, instruments and equipment that need to be in the right place at the right time. Inefficient stock management and internal logistics lead to nurses spending time searching for items, stock going out of date, unnecessary orders and \u2014 in the worst-case scenario \u2014 delays to operations. Lean Six Sigma offers proven methods to improve this structurally. Specifically, we apply the following approach: Stock management: using an ABC analysis, we identify which materials are critical and which can be safely reduced. A two-bin system (kanban) replaces manual counting and ordering \u2014 materials are automatically replenished as soon as the first bin is empty. Result: less time spent searching, fewer expired products and lower procurement costs. Internal logistics and OR planning: using Value Stream Mapping of the entire surgical preparation process, we identify where time is lost \u2014 from sterilisation to the instrument trolley in the operating theatre. Through standardisation of instrument sets, improved planning in the sterilisation department and clearer handover protocols, the turnaround time between operations can be demonstrably reduced. Increasing operational throughput: less time spent searching for materials, fewer last-minute replenishments and shorter preparation times directly lead to greater operational capacity within the same budget \u2014 without the need for additional staff.\"\n            }\n        }\n    ]\n}<\/script>\n\n    <div class=\"perfact-faq\" id=\"perfact-faq-6a357b4a4e075\">\n        \n            \n            <div class=\"perfact-faq__section\">\n                                <div class=\"perfact-faq__item perfact-faq__item--first\">\n                    <button\n                        class=\"perfact-faq__question\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"perfact-faq-6a357b4a4e075-item-0\"\n                    >\n                        <span>How does Lean Six Sigma reduce waiting times in hospitals?<\/span>\n                        <svg class=\"perfact-faq__icon\" aria-hidden=\"true\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                            <polyline points=\"6 9 12 15 18 9\"><\/polyline>\n                        <\/svg>\n                    <\/button>\n                    <div\n                        class=\"perfact-faq__answer\"\n                        id=\"perfact-faq-6a357b4a4e075-item-0\"\n                        hidden\n                    >\n                        <div class=\"perfact-faq__answer-inner\">\n                            Long waiting times are one of the biggest challenges facing the Dutch healthcare system and are under political and social pressure. Lean Six Sigma offers a proven method for reducing waiting times in a structural\u2014rather than symptomatic\u2014way. The approach: using Value Stream Mapping of the entire patient journey, we identify where value is added and where patients wait (on average, 60\u201380% of the lead time consists of waiting). We then tackle the root causes: suboptimal capacity planning, unnecessary contact points, poor handover between departments, and non-standardised working methods. International studies show that hospitals that consistently apply Lean can reduce waiting times by 20\u201340% \u2014 without deploying additional staff.                        <\/div>\n                    <\/div>\n                <\/div>\n                                                <div class=\"perfact-faq__item\">\n                    <button\n                        class=\"perfact-faq__question\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"perfact-faq-6a357b4a4e075-item-1\"\n                    >\n                        <span>What is the difference between Lean in healthcare and Lean in industry?<\/span>\n                        <svg class=\"perfact-faq__icon\" aria-hidden=\"true\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                            <polyline points=\"6 9 12 15 18 9\"><\/polyline>\n                        <\/svg>\n                    <\/button>\n                    <div\n                        class=\"perfact-faq__answer\"\n                        id=\"perfact-faq-6a357b4a4e075-item-1\"\n                        hidden\n                    >\n                        <div class=\"perfact-faq__answer-inner\">\n                            How does Lean Six Sigma fit in with GMP requirements in the pharmaceutical industry? The core principles of Lean are universal: eliminate waste, create flow, add value for the customer. However, its application differs significantly between the healthcare sector and industry. In industry, the output is physical and measurable. Standardisation is the norm and deviations can be quantified. In healthcare, the patient is the customer \u2014 with emotional, medical and personal needs that differ from person to person. Standardisation must be balanced against the variability of care needs. Furthermore, healthcare professionals are trained to act autonomously, which makes change more challenging. Perfact\u2019s approach in healthcare: a patient-centred perspective, co-creation with healthcare professionals rather than top-down implementation, extra attention to psychological safety, and coaching by our Human Development specialists to achieve sustainable behavioural change.                        <\/div>\n                    <\/div>\n                <\/div>\n                                                <div class=\"perfact-faq__item\">\n                    <button\n                        class=\"perfact-faq__question\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"perfact-faq-6a357b4a4e075-item-2\"\n                    >\n                        <span>How does Lean Six Sigma align with GMP requirements in the pharmaceutical industry?<\/span>\n                        <svg class=\"perfact-faq__icon\" aria-hidden=\"true\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                            <polyline points=\"6 9 12 15 18 9\"><\/polyline>\n                        <\/svg>\n                    <\/button>\n                    <div\n                        class=\"perfact-faq__answer\"\n                        id=\"perfact-faq-6a357b4a4e075-item-2\"\n                        hidden\n                    >\n                        <div class=\"perfact-faq__answer-inner\">\n                            The pharmaceutical industry operates under strict GMP (Good Manufacturing Practice) regulations set by the FDA and EMA. Lean Six Sigma is not only compatible with these regulations \u2014 it enhances compliance. Six Sigma reduces variation in production processes, which directly contributes to GMP-compliant quality assurance and fewer out-of-specification (OOS) results. Lean eliminates unnecessary actions and simplifies processes, making documentation clearer and audits more manageable. In concrete terms: lower OOS rates due to more stable processes, more efficient batch release via optimised quality control procedures, lower costs of quality defects (COPQ), and higher OEE of production facilities. Perfact has Black Belt-certified consultants with combined experience in GMP environments and the process industry.                        <\/div>\n                    <\/div>\n                <\/div>\n                                                <div class=\"perfact-faq__item\">\n                    <button\n                        class=\"perfact-faq__question\"\n                        aria-expanded=\"false\"\n                        aria-controls=\"perfact-faq-6a357b4a4e075-item-3\"\n                    >\n                        <span>How does Lean Six Sigma improve logistics and stock management in a hospital?<\/span>\n                        <svg class=\"perfact-faq__icon\" aria-hidden=\"true\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                            <polyline points=\"6 9 12 15 18 9\"><\/polyline>\n                        <\/svg>\n                    <\/button>\n                    <div\n                        class=\"perfact-faq__answer\"\n                        id=\"perfact-faq-6a357b4a4e075-item-3\"\n                        hidden\n                    >\n                        <div class=\"perfact-faq__answer-inner\">\n                            Hospitals are, in essence, also logistics organisations \u2014 with sterile materials, medicines, instruments and equipment that need to be in the right place at the right time. Inefficient stock management and internal logistics lead to nurses spending time searching for items, stock going out of date, unnecessary orders and \u2014 in the worst-case scenario \u2014 delays to operations. Lean Six Sigma offers proven methods to improve this structurally. Specifically, we apply the following approach: Stock management: using an ABC analysis, we identify which materials are critical and which can be safely reduced. A two-bin system (kanban) replaces manual counting and ordering \u2014 materials are automatically replenished as soon as the first bin is empty. Result: less time spent searching, fewer expired products and lower procurement costs. Internal logistics and OR planning: using Value Stream Mapping of the entire surgical preparation process, we identify where time is lost \u2014 from sterilisation to the instrument trolley in the operating theatre. Through standardisation of instrument sets, improved planning in the sterilisation department and clearer handover protocols, the turnaround time between operations can be demonstrably reduced. Increasing operational throughput: less time spent searching for materials, fewer last-minute replenishments and shorter preparation times directly lead to greater operational capacity within the same budget \u2014 without the need for additional staff.                        <\/div>\n                    <\/div>\n                <\/div>\n                                            <\/div>\n\n            <\/div>\n\n    [divider line_type=&#8221;No Line&#8221; custom_height=&#8221;50px&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_image=&#8221;7421&#8243; bg_position=&#8221;left top&#8221; background_image_loading=&#8221;default&#8221; bg_repeat=&#8221;no-repeat&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;75px&#8221; bottom_padding=&#8221;75px&#8221; 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